
Who we are?
How our managed IT services work
Discovery & Assessment
Strategic IT Planning
Implementation & Transition
24/7 Monitoring & Proactive Support
Cybersecurity & Data Protection
Reporting & Continuous Improvement
Explore our services
Pricing plans
Essential
- OS status.
- Software performance.
- Hardware performance.
Advanced
- Upgrade recommendation.
Premium
Our clients
Frequently asked questions
What services does your company provide?
We offer a full range of IT solutions, including:
- Managed IT Services and Technical Support
- Network Design, Installation & Maintenance
- Server Management and Data Backup (Veeam Solutions)
- Cybersecurity & Firewall Protection
- CCTV and Access Control Systems
- Cloud Solutions and Microsoft 365 Services
- Internet and Wi-Fi Optimization
Our goal is to keep your business secure, efficient, and always connected.
What is Managed IT Services?
Managed IT Services means outsourcing your company’s IT operations to a professional team that monitors, maintains, and supports all your systems 24/7.
Instead of hiring in-house IT staff, you get access to a full team of experts who handle everything — from daily support to long-term planning — for a fixed monthly cost.
Why should I choose a Managed IT provider instead of hiring my own IT technician?
Hiring a single IT employee limits your coverage and expertise. With a Managed IT provider like us, you get:
- A full team of certified professionals
- 24/7 remote and on-site support
- Proactive monitoring and cybersecurity protection
- Regular system maintenance and performance reports
- Lower overall cost and zero HR hassle
How do you ensure data security for your clients?
We use advanced cybersecurity tools including firewalls, antivirus, endpoint protection, and SIEM monitoring to safeguard your network.
All data backups are encrypted and stored securely using Veeam technology, ensuring fast recovery in case of an emergency.
We also perform regular audits to make sure your IT environment meets industry standards such as ISO 27001 and GDPR.
What happens if something goes wrong after hours?
Our team provides 24/7 monitoring and emergency response.
If a critical issue arises outside normal working hours, our on-call engineers receive instant alerts and respond immediately — ensuring minimal downtime and business disruption.
Can you work with our existing IT staff?
Absolutely! We often collaborate with internal IT teams, providing additional expertise and resources when needed.
We can help with complex projects such as server upgrades, network redesign, cybersecurity implementation, or cloud migration — while your in-house staff focuses on daily operations.
How do you handle backups and disaster recovery?
We implement automated, secure, and tested backup solutions using Veeam technology.
This includes daily incremental backups and full system images stored locally and in the cloud.
In case of data loss, ransomware, or hardware failure, we can recover your systems quickly — reducing downtime to minutes, not days.
What is your response time for support requests?
We prioritize all issues based on severity.
- Critical issues: immediate response (within 15–30 minutes)
- High priority: within 1–2 hours
- Standard support: same business day
Our remote support tools allow us to solve most issues instantly, without waiting for on-site visits.
Do you offer free IT assessments?
Yes! We provide a free IT infrastructure assessment to evaluate your network, security, and system performance.
You’ll receive a detailed report highlighting risks, improvement opportunities, and recommendations — completely free of charge.
How can I get started with your services?
Getting started is simple:
- Contact us via phone or email to book a free consultation.
- We’ll perform an initial assessment of your IT environment.
- You’ll receive a customized proposal tailored to your business needs and budget.
Once approved, our team handles the entire onboarding process and begins improving your systems immediately.
Do you offer on-site visits or only remote support?
We provide both.
Most issues can be resolved remotely, but for installations, maintenance, or troubleshooting hardware problems, our engineers perform on-site visits anywhere within our service area.
Can you help us move to the cloud?
Yes! We specialize in cloud migration services — including Microsoft 365, Azure, and hybrid solutions.
We’ll help you plan, migrate, and secure your data in the cloud while ensuring minimal disruption to your business operations.
How do you charge for your services?
We offer flexible pricing models:
- Fixed monthly contracts for Managed IT Services
- Project-based pricing for one-time setups or installations
- Pay-as-you-go hourly support for smaller businesses
This allows you to choose what fits your business and budget best.
How can I contact support?
You can reach us anytime through:
- Phone: 01274263242
- Email: support@aymtechnoloy.com
Our support desk operates 24/7, and our engineers are always ready to help.













